Privacy Policy

1. Introduction & Data Controller

CerberusPlayHub ("we", "us", or "our") is dedicated to safeguarding your personal data and respecting your privacy rights. This Privacy Policy outlines how we collect, store, utilize, and protect your information when you visit cerberusplayhub.com.

For the purposes of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018 ("DPA 2018"), the Data Controller responsible for your personal data is:

2. Categories of Information We Collect

We collect and process minimal categories of personal data, strictly limited to what is necessary:

• Communications Data: When you contact us using our contact form or direct email, we collect your full name, email address, inquiry subject, and the message content you provide.
• Technical & Telemetry Data: When you browse our Website, our servers automatically record standard internet protocol (IP) addresses, browser type, operating system version, referring URLs, timestamps, and pages visited.
• Consent & Preference Data: We store your consent choices regarding cookie preferences in your browser's local storage to honor your configuration across sessions.

Special Category Data: We do not collect or process sensitive personal data (such as racial or ethnic origin, political beliefs, religious data, genetic data, or biometric data).

3. Lawful Bases for Data Processing

Under the UK GDPR, we only process your personal data where a clear lawful basis exists:

• Legitimate Interests (Article 6(1)(f) UK GDPR): Necessary for maintaining network and website security, preventing malicious requests, troubleshooting technical server bugs, and ensuring smooth service delivery.
• Consent (Article 6(1)(a) UK GDPR): When you submit a voluntary communication through our contact form or actively consent to analytical cookies via our cookie consent banner.
• Legal Obligation (Article 6(1)(c) UK GDPR): To satisfy statutory, accounting, or regulatory requirements under UK legislation when applicable.

4. Purpose of Processing

We process collected data exclusively for the following transparent objectives:

• Responding to your inquiries, reports of broken links, and feedback submitted via our contact channels.
• Monitoring server health, mitigating DDoS attempts, and maintaining the cybersecurity integrity of the Website.
• Aggregating anonymized analytical metrics to measure overall site performance, page load times, and audience navigation paths.
• Ensuring compliance with statutory British and European digital privacy regulations.

5. Outbound Links and Third-Party Game Publishers

CerberusPlayHub serves as an informational directory and links out to external platforms operated by independent game publishers (e.g., GTArcade, Bytro Labs, InnoGames, Goodgame Studios, Failbetter Games, and Gameforge).

When you click an outbound link to play a game, you depart our domain. We do not pass your personal details to external publishers. Any interaction, account registration, or purchase made on publisher platforms is subject exclusively to their respective privacy notices. We urge you to review the privacy documentation of any third-party website you visit.

6. Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was gathered:

• Contact Inquiries: Retained for a maximum period of twelve (12) months following the resolution of your inquiry, after which messages are permanently deleted.
• Server Access Logs: Automatically overwritten and purged on a rolling cycle within thirty (30) to ninety (90) days.
• Cookie Preferences: Stored locally on your personal browser for up to twelve (12) months or until you clear your browser cookies.

7. Your Statutory Rights Under the UK GDPR

As a data subject located in the United Kingdom, you possess clear statutory rights regarding your personal data:

• Right of Access (Article 15): You have the right to request confirmation of whether we process your data and receive a copy of that data.
• Right to Rectification (Article 16): You may request the correction of inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten", Article 17): You may request the deletion of your personal data where retention is no longer justified.
• Right to Restriction of Processing (Article 18): You may request that we suspend processing your data under certain circumstances.
• Right to Data Portability (Article 20): You may request a machine-readable transfer of data provided to us by consent.
• Right to Object (Article 21): You may object at any time to data processing carried out under our legitimate interests.
• Right to Withdraw Consent: Where processing is founded on consent, you may withdraw that consent at any time without affecting past lawful processing.

To exercise any of these rights, please submit a written request to support@cerberusplayhub.com. We will respond within one calendar month without charge.

8. Data Security Architecture

We implement modern technical and organizational safeguards to shield your data against unauthorized disclosure, alteration, loss, or destructive access. These include Transport Layer Security (TLS 1.3) encryption across all web transactions, strict server firewalling, and restricted administrative privileges.

9. Supervisory Authority & Complaints

If you believe our data processing violates UK data protection law, you have the statutory right to lodge a formal complaint with the UK supervisory authority: